The Chatham House Rule By Jade Garratt We always begin our workshops with a social contract These are important because they make sure at the very beginning, that we’re on the same page in terms of our expectations of each […]...
A team is only as safe as the least safe person When measuring the psychological safety in a team, we often are asked which measurement should be considered the “group measurement,” given that different individuals will likely experience rather different […]...
The Andon Cord It’s been a busy week with workshops and talks, so this week we’re revisiting the Andon Cord Probably my favourite real-world psychological safety practice, the Andon Cord is a brilliant approach to quality improvement A fundamental part […]...
Being Approachable By Jade Garratt Most of us would probably like to think of ourselves as approachable at work We might have bad moments, or bad days, but we will likely think that on the whole, we are approachable Approachability […]...
The Fundamental Attribution Error We address the Fundamental Attribution Error in most of our workshops, particularly our Feedback ones, because it’s such a common bias and it causes so many problems Essentially, the Fundamental Attribution Error occurs when we attribute […]...
The Definition Of Psychological Safety Psychological safety is defined as the belief, in a group, that we are safe to take interpersonal risks It’s the belief that we are able to speak up with ideas, questions, concerns and mistakes, and […]...
The Seven Deadly Sins of Psychological Safety I recently tried to work out how many people have attended one or more of our workshops on psychological safety, including our workshops for teams and organisations, our online workshops, and any we’ve […]...
Can you see the cat This image is a meme from 1879 (yes, memes were a thing 140+ years ago!) used by the “Georgist” movement Henry George was an economist who examined the apparent paradox of how the USA could […]...
It’s no good having a great culture if you’ve gone out of business Psychological safety is the foundational factor in ensuring teams and organisations are as high performing as possible It’s also ethically the right thing to do People deserve […]...
How to foster psychological safety with your own manager By Jade Garratt Psychological safety isn’t only the responsibility of those in leadership positions We believe that if you have the power to destroy psychological safety for someone – if you […]...
By Jade Garratt, Bea Poyton and Tom Geraghty In our leadership workshops, we often talk about failures of psychological safety – what happens when, in an absence of psychological safety, concerns are not raised, questions remain unasked, mistakes are hidden […]...
Experiments, bets and probes One of our mottos at PsychSafety is “everything is an experiment” The outcome of work shouldn’t just be getting the thing done, it should be learning how to do it better next time Experiments don’t mean […]...
The Johari Window Many people first encounter the Johari Window in leadership or personal development training I was introduced to it in exactly that way – it was presented as a simple but powerful tool for self-awareness and managing feedback […]...
(DEI stands for Diversity, Equity, and Inclusion) We’ve recently seen more and more people (almost always white, straight men) jumping on the “DEI didn’t work” bandwagon, even some who are prominent in the psychological safety domain And it’s really worrying, so [&hell...
Read here about the most impactful practices that foster psychological safety For over one hundred more activities and behaviours, check out our big list of behaviours that foster psychological safety...
Humble Inquiry By Jade Garratt When was the last time someone told you something you already knew How did it make you feel Edgar Schein opens his book “Humble Inquiry” with a story about his own experiences of this while […]...
Psychological safety and neurodiversity Psychological safety is defined as a shared belief that a group is safe for interpersonal risk taking In practice, this seems simple; individuals speaking up, sharing ideas, asking questions and admitting mistakes, all without fear of […]...
Psychological Safety vs Psychosocial Safety You’ve probably heard of psychological safety, and you may also have heard of “psychosocial safety” In this piece, we’re exploring what psychosocial safety actually is, and how it is different to psychological safety In Australia, [...
Goodhart’s Law, Campbell’s Law, and the Cobra Effect We’ve mentioned Goodhart’s Law a few times in previous newsletters about measuring psychological safety, alongside its siblings, Campbell’s Law and The Cobra Effect I thought it would be useful to do a […]...
