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Allison Metz, Ph.D. Professor of the Practice and Director of Implementation Practice, UNC Chapel Hill
I appreciated the knowledge and skill building Tom so generously shared with us. Attending the Train the Trainer will absolutely make a difference in my work supporting transformative change in public systems. I would recommend it to anyone working in a team environment – which I think is everyone!
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Ralph Elwell,
People Learning Leader
Not only did I learn about the elements that constitute creating and maintaining a psychologically safe environment, but I felt it as well. Tom did a fantastic job to enable a safe space – and what better learning strategy is there than experiencing it in real time! His content is relevant and memorable and I highly recommend his work!
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Molly DeShazo, Executive Coach
In my opinion, Tom Geraghty sets the standard for what best-in-class looks like. I consider him to be a multi-hyphenate in that he is a thought leader, trainer, and facilitator. But, most importantly, he pushes all of us to expand our thinking when it comes to defining, exploring, and fostering psychological safety. And he does so in a way that doesn't take itself too seriously or feel too overwhelming. I believe it's the sign of a true master who can make the complex simple and that is absolutely Tom.
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Eileen McCarthy, Patient Safety Program Manager at Kaiser Foundation Health Plan of the Mid-Atlantic States
Over the course of a year, we introduced the Andon cord concept and worked with managers and front-line teams to develop similar practices in our Ambulatory Surgery Centers. Our key focus was creating a speak-up culture and immediate, positive team response. As a result of our efforts, we have seen improvement in every domain of our Just Culture Survey from the previous year. In some areas, we saw as much as a 30% improvement.
Many of our staff and leaders reacted similarly to the Andon cord story as I did. Staff are excited about the idea of a swarm response to a safety issue. Imagine if we could provide the same safety net to our teams in the healthcare industry. It could transform patient safety.
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Rob Williams, Chief Product Officer at AudienceView
It was genuinely one of the most engaging and well run courses I've attended in years and Tom strikes that delicate but important balance between creating an easy going and open conversation yet imparting a sense of knowledge and authority in his chosen field, citing relevant studies and examples throughout.
I came away impressed, and I have used the tools and techniques he imparted in my day to day ever since. I'd strongly recommend tom if you are considering creating a culture of psychological safety in your workplace.
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Tom James, Technical Product Manager
Thank you again for speaking at the Agile Northants event. I absolutely loved the content, how you presented it with the stories, and have to say I'm really inspired to start embracing psychological safety as a more serious concern. The studies you raised are really eye opening as to the true value of making sure people do feel safe. The one about flight safety in particular stands out!
The engagement was awesome and the number of questions was a great sign that people were loving it too. It's certainly one of the most lively discussions we've had for a while.
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Chris Gill, Teacher,
Lennoxville Vocational Training Center
I really enjoyed Tom's workshop and I found it very helpful for informing my practice as a teacher and consultant.
It is clear that Tom has experience facilitating group sessions. The activities were excellent for the way they sparked
group engagement and reflection. I would highly recommend following Tom's work for anyone
looking to learn more about psychological safety.