Predictability and the “calculus of voice” We’ve previously covered the “calculus of voice”: the mechanism by which we decide whether to speak up, stay silent, soften what we were going to say, or say something else entirely. This mental risk […]
Psychological Safety In The Workplace
The Calculus of Voice “Between stimulus and response, there is a space. In that space is our power to choose our response. In our response lies our growth and our freedom.”Viktor Frankl, psychiatrist and Holocaust survivor In the gap between […]
Contracting and recontracting A lot of relationship friction comes from faulty assumptions: two (or more) people each operating on their own mental model of what was agreed, who’s responsible for what, and what counts as acceptable, without ever actually comparing […]
The cases of Dr Hadiza Bawa-Garba and RaDonda Vaught Content note: this article discusses the deaths of patients, including a child. Co-created and edited by Jade Garratt and Bea Poyton. Dr Hadiza Bawa-Garba is a British paediatrician. RaDonda Vaught is […]
The Futility of Utility If we want to make the argument for psychological safety in most organisations, we often need to speak the language of value. There is genuinely strong evidence that psychological safety is associated with better team performance, […]
Why “Fake It Till You Make It” Doesn’t Work for Psychological Safety I remember early in a new job – one I was excited about and keen to make my mark in – I made a decision to be honest […]
Learning Teams Often, when we’re trying to improve how work gets done, we start with principles. We agree what we believe in, or are working towards, at a high level, and then figure out how those ideas translate into day-to-day […]
ST.R.E.A.M: Status Rules Everything Around Me In the classic hip hop track C.R.E.A.M., the great Wu-Tang tell us “Cash Rules Everything Around Me”. Whilst it might sound like the song is glorifying money, it’s actually a commentary on how economic […]
Growth Mindset When American psychologist Carol Dweck published her book “Mindset” in 2006 it made waves in the education world and beyond. Drawing on her work developing mindset theory, it offered a shift in perspective: instead of assuming that someone’s […]
The problem with the “Fist to Five” for psychological safety. Often, with good intent, we find facilitators and teams adopting a practice called “Fist of Five”, where, at the start of a meeting or workshop, participants are asked to hold […]
The trope of “psychological bravery” crops up a lot. But what does it mean? Typically, “psychological bravery” is an attempt to reframe: instead of focusing on creating psychologically safe environments, we should simply encourage individuals to be braver. In other […]
Psych Safety Book List 2025 You know we love a good book, and we love sharing them even more, and this year we’ve been treated to some brilliant recommendations from members of the Psych Safety community. Thank you for keeping our […]
Plan Continuation Bias, or “Get-There-Itis” I got pretty sick this week. I was wiped out with a nasty bout of tonsillitis – high temperature, exhausted and felt awful. The doctor put me on strong antibiotics, painkillers, and told me, in […]
Whistleblowing and Psychological Safety: Not the Same Thing By Jade Garratt When we explain our work to people who’ve never heard of psychological safety, they sometimes say, “Oh, like whistleblowing?” It’s an understandable mix-up – both involve speaking up about things […]
How comparatively well-off we feel as children affects our later appetite for interpersonal risk taking in the workplace. Authors: Tom Geraghty & Jade Garratt, Psychsafety.com In our work and experience with teams and organisations all over the world, we always suspected […]
Safety and the Myth of Self-Reliance There are many myths that we Americans embrace, and the myth of triumphant self-reliance isin the top five. Let’s list our heroes: lone tycoons, solo cops, misunderstood dreamers, lone and desperateparents; each is resourceful, […]
Vertical and horizontal psychological safety Psychological safety means feeling safe (note: not necessarily comfortable) to take interpersonal risks. To foster it, we need to consider the dynamics of both the transmission and reception of information – whether that’s an idea, […]
Individual Resilience, or “Grit” You won’t find many articles on psychsafety.com about individual resilience. Organisational resilience, certainly, but rarely the individual kind. We tend not to find it an especially useful, or often fair, way to frame things. This sometimes […]
Coaching and Psychological Safety: listening, trust and letting go of control By Jade Garratt When I first trained as a coach, I realised there were two things I wasn’t very good at: I meant well, but I was uncomfortable with […]
Emergence, substrate, succession, indicator species & ecotones. I started my career in ecology, as an experimentalist working in a research station’s wonderfully named “Weed Science” department – a title that sounds more like a kooky 80s film than a scientific […]
Are you at the Sharp End or the Blunt End? Most people who’ve been to school (and many who haven’t!) have strong opinions about education. Understandably so – education speaks to how we raise our children, what we value as […]
Part 2: Different people, different safety Continuing our reflections on the last five years. In part one, we explored the name psychological safety itself, and here in part two, we get into diversity, myths, the proliferation of bad advice, and […]
It’s here! The Psychological Safety Trainer Toolkit has officially launched. We’re incredibly excited to share this with you. Based on five years of delivering psychological safety training, workshops and consultancy, we’ve created the most complete resource available for anyone who […]
Part 1: The Power and Peril of Naming Over the past five years of our work in psychological safety, it has transformed from a little-known term, understood and explicitly practised by only a small group of researchers and practitioners, to […]
Not Feeling Seen: Eye Contact and Psychological Safety There really is some bad advice and research around in respect to psychological safety, in particular how it relates to aspects of neurodiversity and culture. In this piece, we’re going to dive […]
Page 1 of 9
Sign up to our newsletter & get weekly insights and research
