By Jade Garratt Have you ever found yourself reacting to something a colleague said as if you were a child being told off by their parents, even though you’re both adults and peers? Or ever said something to a teammate […]
In The Workplace
Comfort vs Need by Tom Geraghty What do we do when the things that help some people in the team feel psychologically safer don’t work for everyone? Perhaps one person says they need time away from the main meeting group […]
Self-Organised Criticality (SOC) During my ecology degree, whilst studying ecosystem and habitat change, I learned about Self-Organised Criticality (SOC), and I was fascinated by how it explained the precursors to seemingly dramatic changes. We first discussed Self-Organised Criticality in this […]
We all are. Do only leaders influence psychological safety? Is psychological safety “done to us”? Well, yes and no. Leaders have a significant influence on psychological safety, but they’re not the only contributor, by a very long way. Firstly, psychological […]
The Organisational Fabric of Psychological Safety (AKA psychological safety is more than just a team phenomenon) By Tom Geraghty When we talk about psychological safety, the definition we usually use is something along the lines of “a shared belief that […]
Colution (noun)A solution that emerges through genuine collaboration, where all parties contribute ideas, insights, and perspectives to co-create an outcome that none could have achieved alone. Usage Examples in Sentences
All Feedback Is Subjective By Jade Garratt All Feedback Is Subjective … And Why That Matters for Psychological Safety “No person in the world is so privileged as to have access to a ‘ground truth’ against which all other people’s […]
Psychological Safety and Micromanagement By Jade Garratt Those who have followed our work at Psych Safety for a while will know that we believe exploring not just what to do – the behaviours and practices that support psychological safety – […]
Spectra of Participation by Jade Garratt Engagement and participation are terms we often throw around to mean “getting people’s take on issues that affect them.” But not all participation is created equal. Sometimes, “inviting participation” amounts to little more than […]
Psychological Safety in Practice Team Learning in the Field: An Organizing Framework and Avenues for Future Research This excellent paper from Amy Edmondson and Jean-François Harvey affirms that teams learn most effectively when members feel safe to speak up, take interpersonal risks, […]
Déformation professionnelle By Tom Geraghty “Every specialist, owing to a well-known professional bias, believes that he understands the entire human being, while in reality he only grasps a tiny part of him.” Alexis Carrel, Nobel laureate We all see the […]
by Navya Adhikarla When we talk about creating inclusive workplaces, we often discuss accessibility and psychological safety as separate initiatives. Accessibility (also abbreviated as a11y) focuses on removing physical and digital barriers, while psychological safety addresses the emotional and social […]
By Jade Garratt In our experience, the most effective lever for increasing psychological safety within a team is flattening the power gradient – the gap between those with the most power and those with the least. In practice, this usually […]
The Speaking up Myth By Jade Garratt In the world of psychological safety, we focus a lot, maybe even too much, on the speaking up side of the equation. How do we make sure people speak up with their ideas, […]
Addressing Power through “Flattening” Organisations Steep power gradients are one of the most significant factors that contribute to reducing psychological safety. These steep differentials in perceived power have contributed to many disasters including the Tenerife Airport disaster in 1977, Chernobyl, […]
Work doesn’t have to suck By Jade Garratt The start of a new year seems like a good time to reflect on how work feels, and how we feel about work. For too many of us, going to work isn’t […]
Sometimes I Muck Up After lots of you asked for “Safe For Work” versions of our “Sometimes I F*ck Up” stickers, we’ve created these “Sometimes I Muck Up” stickers available in our online shop! Delivering Effective Feedback There are still a few […]
By Jade Garratt How do you feel when you hear the words “You have a body“? And how do you feel when you hear it in a work context? You might find it confusing – a kind of “well, obviously”, or […]
Blametropism By Tom Geraghty, edited by Jade Garratt It’s a common fallacy that psychological safety means having a “blameless” culture. Just like so many misconceptions around psychological safety, that’s not actually the case. Sometimes we can’t avoid blame and, on […]
Types of Power In a few previous newsletters, we’ve gotten into power dynamics, power gradients, “power over” vs “power for” and “power to” (see Mary Parker Follett). Steep power gradients are the number one inhibitor of psychological safety, and addressing […]
We’ve been rather busy this week, in the midst of this round of psychological safety online workshops, including fundamentals, practices, leadership, measurement, advanced, and workshop design and facilitation. With that in mind, we thought it would be a good time […]
Psychological Safety Doesn’t Mean Feeling Comfortable By Jade Garratt There are many misconceptions about psychological safety. One is that if we “achieve” psychological safety, it means that people will feel comfortable all the time. It’s understandable to see how that […]
The Chatham House Rule By Jade Garratt We always begin our workshops with a social contract. These are important because they make sure at the very beginning, that we’re on the same page in terms of our expectations of each […]
A team is only as safe as the least safe person When measuring the psychological safety in a team, we often are asked which measurement should be considered the “group measurement,” given that different individuals will likely experience rather different […]
The Andon Cord It’s been a busy week with workshops and talks, so this week we’re revisiting the Andon Cord. Probably my favourite real-world psychological safety practice, the Andon Cord is a brilliant approach to quality improvement. A fundamental part […]
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