Digital Transformation originally referred to the transition of an organisation towards delivering its products and services via digital or technological means, from a traditional physical or analogue delivery system. For example, Netflix transitioning from posting DVDs to your house, to […]
In The Workplace
How often do you find yourself anxious and afraid to start something in case you fail, in case you’re not doing it “right”, or in case it doesn’t have the result you expect? Psychological safety makes it safe to fail, […]
Silence in a meeting can be a warning sign of very low psychological safety, but that’s not always, or even usually, the case. We all have our own, very different, preferences for how we speak up, contribute and communicate, especially […]
After doing the psychological safety team performance exercise, you may want to workshop with your team to establish how you’re going to build psychological safety in the team. Whilst there are some standard and ubiquitous approaches to building psychological safety, […]
Psychological safety is an emergent phenomenon: a property and state of a group that is felt (differently) by members of the group. For this reason, it’s a difficult (but worthwhile) concept to study, and many efforts have been made to […]
Timothy R Clark in his book “The Four Stages Of Psychological Safety” describes a conceptual model of four “stages” of psychological safety that teams can move through, progressing from stage 1 to stage 4. These Four Stages of Psychological Safety […]
The Psychological Safety Quadrant Exercise This is a really powerful (and fun!) exercise to qualitatively measure psychological safety, team performance, and work collaboratively to increase both, via a workshop that can be carried out remotely or in-person. This is really […]
I get asked a lot if I can help out with presentation content for internal training, talks or similar, so here is a slide deck for a psychological safety presentation that I’ve delivered a number of times and you’re welcome […]
Meetings, whether in-person or virtual (or the worst kind – a hybrid of the two, where some attendees are together in a room, and the others are remote), are a fact of life for many of us. In fact, many […]
Inclusion is at the core of psychological safety, and must be defined as a central team value. Any individual behaviours or beliefs that don’t align with the principle of inclusion must be addressed.
Trust is not the same as psychological safety. Trust and psychological safety are sometimes confused with each other, and whilst they are related, trust is actually a foundational component of psychological safety, rather than the same thing. Trust can be […]
Creating psychological safety at work, in your team or in your organisation may seem like a very daunting task, and it can be hard to know where to start. Here are ten things you can do right now that will […]
Updated June 2024 The switch to remote and virtual teams Cast your mind back to 2019, before the Covid 19 pandemic. Remote working was still relatively rare, with the vast majority of workers travelling to physical locations and office spaces […]
Psychological safety is created through shared values and positive behaviours, where a culture of trusting, helping, and elevating means that all members of the team can work productively and be their true selves, without fear. There are great benefits to […]
There’s not a great deal of research or writing available about psychological safety in the military, despite one of the best leadership books available – “Turn the Ship Around” by David Marquet, being about how he used empowering leadership and […]
It’s a long and worthwhile journey to build high levels of psychological safety in your organisation, and much of the hard work involves excellent leadership, clarity of direction, effective support, vulnerability, curiosity and much more. However there are some simple […]
These posters were reimagined and designed by the brilliant Deisa Teremarias, an illustrator and graphic designer based in Caracas, Venezuela. It includes two psychological safety checklists, illustrations of Tuckman’s Model, the psychological safety performance exercise, The Four Stages of Psychological Safety […]
A Selection of the Organisations around the World using our Toolkits to Foster Psychological Safety Psychological Safety is the single most important factor in high performance teams; a fact that is being recognised by more and more organisations across the […]
We recently covered Agile in the Psychological Safety Newsletter, so head over there for an updated perspective. Psychological safety enables teams to perform well even in uncertain environments, through being able to make mistakes without fear, innovating by trying new […]
How to Measure Psychological Safety We know psychological safety is essential for high performance teams: it enables sharing of ideas, admitting and learning from mistakes, highlighting risks, and challenging (and improving) the way we do things. Psychological safety is the […]
It’s no wonder that information security gets a bad press. Consumers entrust organisations with their personal information sometimes only to find that it has been breached and used by criminals or marketeers for nefarious purposes. Some of the biggest breaches, […]
There are loads of things that you can, and must, do as a leader or team member to build and maintain psychological safety in your teams – and here’s the big list of behaviours that foster psychological safety. But it’s […]
New and updated version 1.3 is now available, with extra content about transforming organisational culture, creating mentoring and coaching programs, and optimising for cognitive load. Workshops and Exercises Used by organisations all over the globe including Wholefoods Market, Ithaca, and […]
The tangible benefits of building psychological safety in your organisation range from improved innovation, better ideas, and products that thrill your customers, through to reduced risk of failures, breaches, and non-compliance.
What are you doing right now? Is what you’re working on right now, of value? seen by others? of good enough quality? the top priority? contributing to the goal of the organisation? It’s often difficult for people to know that […]
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