By Jade Garratt When was the last time someone told you something you already knew? How did it make you feel? Edgar Schein opens his book “Humble Inquiry” with a story about his own experiences of this while out walking. […]
In The Workplace
Psychological Safety and Neurodiversity The field of psychological safety often focuses on neurotypical contexts. Psychological safety is defined as a shared belief that a group is safe for interpersonal risk taking. In practice, this seems simple; individuals speaking up, sharing […]
Goodhart’s Law, Campbell’s Law, and the Cobra Effect. We’ve mentioned Goodhart’s Law a few times in previous newsletters about measuring psychological safety, alongside its siblings, Campbell’s Law and The Cobra Effect. I thought it would be useful to do a […]
How psychological safety emerges and changes over time in the workplace. Given that psychological safety itself is a relatively young field, there’s not a huge amount of published research that addresses the longitudinal dynamics of psychological safety in the workplace: […]
The Highest Paid Person’s Opinion. One of the (many) barriers to speaking up is the knowledge or perception that your voice doesn’t carry as much weight as someone else’s. This can be particularly common when in the presence of those […]
The Interrelationship between Psychological Safety And Wellbeing When we talk about psychological safety in our workshops and sessions, the concept of wellbeing almost always comes up. This makes sense, since psychological safety is essentially about how people feel at work. […]
The Pac-Man rule One of the main reasons to go to a conference, event or meetup is to meet people and have interesting conversations. I’ve found myself at day-long conferences where I’ve not attended a single talk, and instead found […]
Ten Ways to Foster Psychological Safety in the Workplace We’ve been reflecting on our last few years of experience delivering psychological safety workshops, training and consultancy in organisations around the world. Based on all those wonderful experiences, working with industries […]
Human and Organisational Performance (or Potential) is based on five principles, originally defined by Dr Todd Conklin, in his book, “The Five Principles of Human Performance“. These five principles shape and influence the way organisations think, act, view success and […]
We love to measure stuff, don’t we? Maybe it’s human nature, but we seem to have a strong desire to make the intangible tangible, and we tend (or at least many of us do) to believe in the robustness of […]
Psychological Safety and Safeguarding Article by Jade Garratt Imagine suspecting, or even knowing, that something is terribly wrong, but feeling unable to speak up about your concerns. This feeling can be all too real in environments where safeguarding is essential, […]
The online Psychological Safety Community has been live since early 2021, and currently has around 800 members. It’s completely free to join, and we have some great conversations there. A lot of newsletter topics and sharing items come from discussions […]
Psychological Safety and DevOps Practices This is a special edition article by Balázs Szakmáry Developing software of any real complexity is a task that goes well beyond one person and one computer. The people, the machines, and the processes involved […]
Non-Violent Communication (or “Giraffe Language”) I saw this great post by Robin Weinick on LinkedIn about her bowl of tiny giraffes, and it reminded me to share a photo of our own “Speak Up Giraffe”! This giraffe is passed around […]
The increase in awareness and popularity of psychological safety I thought it would be interesting to look at the frequency of the search term “psychological safety” over time, and map certain events onto that. If you head to Google Trends, […]
Leadership and Empathy One of the most powerful capabilities that leaders and managers can possess is empathy. Arguably, the same could be said for anyone – we can best understand and help others when we’re able to see the world […]
Hard to Say I’m Sorry: Apologies in the Workplace Guest post by Jonathan Cohen, MD It shouldn’t be a surprise that good apologies are not the norm. There are several reasons for this. Most of us have not undergone formal […]
Types of Silence The authors of this literature review “Silence in organizations and psychological safety” from 2015, describe a number of group dynamics that can lead to silence, and more interestingly, describe a few different types of silence, drawn from […]
Icebreakers If you’re anything like me, when you see “icebreakers” on an agenda or schedule for a meeting, you immediately become a little anxious. Ice breakers are intended to make us feel more comfortable and at ease, increasing the overall […]
Psychological safety is about creating a climate in which we feel able to take interpersonal risks in order to communicate our ideas, concerns and issues – and we want to be able to speak up in a way that we […]
In the real world, psychological safety is political. There are some who say that psychological safety isn’t political. We think it is. What does “political” mean? At its broadest level, politics determine the ways people in groups make decisions. This […]
How psychological safety captured the world’s attention Project Aristotle was a project undertaken by Google to understand what makes teams successful. The project aimed to identify patterns and behaviours within teams that led to high performance. Starting in 2012, Google […]
Psychological Safety in the World Soft SkillsWhilst I’m not really keen on the term “soft skills” (because really, the soft stuff is the hard stuff), this is a good article by Rebecca Knight on improving your soft skills as a remote […]
I can say whatever I want! When I met up with Amy Edmondson recently in Boston (yes, this is a humblebrag and I’m owning it!) we discussed one of the prevalent misconceptions around psychological safety: that it means we can say […]
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