Sometimes I Muck Up After lots of you asked for “Safe For Work” versions of our “Sometimes I Fck Up” stickers, we’ve created these “Sometimes I Muck Up” stickers available in our online shop! Delivering Effective Feedback There are still a few [&he...
By Jade Garratt How do you feel when you hear the words “You have a body“ And how do you feel when you hear it in a work context You might find it confusing – a kind of “well, obviously”, or […]...
Blametropism By Tom Geraghty, edited by Jade Garratt It’s a common fallacy that psychological safety means having a “blameless” culture Just like so many misconceptions around psychological safety, that’s not actually the case Sometimes we can’t avoid blame and, on […]...
Types of Power In a few previous newsletters, we’ve gotten into power dynamics, power gradients, “power over” vs “power for” and “power to” (see Mary Parker Follett) Steep power gradients are the number one inhibitor of psychological safety, and addressing […]...
We’ve been rather busy this week, in the midst of this round of psychological safety online workshops, including fundamentals, practices, leadership, measurement, advanced, and workshop design and facilitation With that in mind, we thought it would be a good time […]...
Psychological Safety Doesn’t Mean Feeling Comfortable By Jade Garratt There are many misconceptions about psychological safety One is that if we “achieve” psychological safety, it means that people will feel comfortable all the time It’s understandable to see how that […]...
The Chatham House Rule By Jade Garratt We always begin our workshops with a social contract These are important because they make sure at the very beginning, that we’re on the same page in terms of our expectations of each […]...
A team is only as safe as the least safe person When measuring the psychological safety in a team, we often are asked which measurement should be considered the “group measurement,” given that different individuals will likely experience rather different […]...
The Andon Cord It’s been a busy week with workshops and talks, so this week we’re revisiting the Andon Cord Probably my favourite real-world psychological safety practice, the Andon Cord is a brilliant approach to quality improvement A fundamental part […]...
Being Approachable By Jade Garratt Most of us would probably like to think of ourselves as approachable at work We might have bad moments, or bad days, but we will likely think that on the whole, we are approachable Approachability […]...
The Fundamental Attribution Error We address the Fundamental Attribution Error in most of our workshops, particularly our Feedback ones, because it’s such a common bias and it causes so many problems Essentially, the Fundamental Attribution Error occurs when we attribute […]...
The Definition Of Psychological Safety Psychological safety is defined as the belief, in a group, that we are safe to take interpersonal risks It’s the belief that we are able to speak up with ideas, questions, concerns and mistakes, and […]...
The Seven Deadly Sins of Psychological Safety I recently tried to work out how many people have attended one or more of our workshops on psychological safety, including our workshops for teams and organisations, our online workshops, and any we’ve […]...
Can you see the cat This image is a meme from 1879 (yes, memes were a thing 140+ years ago!) used by the “Georgist” movement Henry George was an economist who examined the apparent paradox of how the USA could […]...
It’s no good having a great culture if you’ve gone out of business Psychological safety is the foundational factor in ensuring teams and organisations are as high performing as possible It’s also ethically the right thing to do People deserve […]...
How to foster psychological safety with your own manager By Jade Garratt Psychological safety isn’t only the responsibility of those in leadership positions We believe that if you have the power to destroy psychological safety for someone – if you […]...
By Jade Garratt, Bea Poyton and Tom Geraghty In our leadership workshops, we often talk about failures of psychological safety – what happens when, in an absence of psychological safety, concerns are not raised, questions remain unasked, mistakes are hidden […]...
Experiments, bets and probes One of our mottos at PsychSafety is “everything is an experiment” The outcome of work shouldn’t just be getting the thing done, it should be learning how to do it better next time Experiments don’t mean […]...
The Johari Window By Jade Garratt, Director of Education Like many, I was first introduced to the Johari Window in leadership development training It was presented as a tool to understand yourself, and it was used to demonstrate how feedback […]...
