Stopping The Line Being able to “stop the line” to prevent an issue getting worse, stop a defect passing downstream, suggest an idea for improvement when it can endow maximum benefit, or ask for help in the heat of the […]
Psychological safety
Welcome to the psychological safety newsletter and thanks for subscribing. You are awesome. This week discusses Dr Richard Cook, clarity, and climbing, and is the first newsletter issue to be received by over 5,000 readers! Dr Richard Cook I was recently saddened […]
Welcome to the psychological safety newsletter and thanks for subscribing. You are amazing. This week discusses 1-1 meetings, diversity, experiments, scrum masters and design principles. 1-1 Meetings Every great manager I’ve ever met adhered to a strong and principled practice of regular […]
Non-Violent Communication Last week, in talking about the Yamas and Niyamas from Patanjali’s Yoga Sutras, I mentioned Non-Violent Communication (NVC), and I thought it’d be good to dive into it here a bit. I was first introduced to NVC a few years ago […]
Welcome to the psychological safety newsletter and thanks for subscribing. You are amazing. This week discusses Yogic Philosophy, “avoidable” mistakes, and more. Yogic Philosophy: Ahimsa and Satya You’ve probably realised by now that I love drawing together ideas from diverse fields and […]
Psychological safety, power, and Mary Parker Follett Power dynamics are closely intertwined with psychological safety. We’ve highlighted power types and addressing power gradients in other pieces, but I wanted to dive into it a bit more this week. Mary Parker Follett (1868-1933), writer, social worker, […]
Whether organisations like to admit it or not, toxic work culture is still a major problem. A study from the International Journal of Environmental Research and Public Health found that any workplace, which holds some form of toxicity and hostility, will likely see […]
Safety I & Safety II (Also known as Safety 1 and 2) For anyone familiar with the concepts of Resilience Engineering, you may have heard of the work of Erik Hollnagel, who states that “resilience engineering maintains that ‘things go […]
“You should know that already.” “Don’t bring me problems, bring me solutions.” “Who’s to blame for this?” “We cannot get this wrong.” “There will be zero mistakes on this project.” *eye roll* “Don’t be so negative.” “You don’t need to […]
Personal User Manuals (aka “Personal README” or “Manual of Me”) What is a “Personal User Manual”? One of our favourite practices for building psychological safety is the use of personal “user manuals” (also know as README’s, manager guides and other names). These […]
Welcome to the psychological safety newsletter and thanks for subscribing. You are amazing. This week discusses Inspiration (and mountain biking), more emissions scandals, speaking up, bullying at work, autonomy, work agreements, and measuring psychological safety in Japanese. If you enjoy reading this […]
Welcome to the psychological safety newsletter and thanks for subscribing. You are amazing. This week discusses Drive, Dissent, and Checklists. If you enjoy reading this newsletter, please share it via your social networks and/or forward it to other people who may appreciate it! To […]
Welcome to the psychological safety newsletter and thanks for subscribing. You are amazing. This week discusses sales teams, game theory and the Agile Prime Directive. If you enjoy reading this newsletter, please share it via your social networks and/or forward it to other people […]
Last June, Psych Safety Day made its US debut in New York City, with Brooklyn as our home base and a gorgeous cafe in Greenpoint as a warm, LGBTQ‑friendly meeting spot. Despite the sweltering heat and stifling humidity, practitioners and researchers […]
Welcome to the psychological safety newsletter and thanks for subscribing. You are amazing. This week discusses science and experimentation, the Toyota Production System, and meetings. If you enjoy reading this newsletter, please share it via your social networks and/or forward it to other people […]
Welcome to the psychological safety newsletter and thanks for subscribing. You are amazing. This week discusses making work visible, and rockstar employees. Making Work Visible Dominica DeGrandis is the author of the excellent book “Making Work Visible“. It’s a fantastic book, and covers […]
The Mythical Man Month Thanks to Amy Edmondson for the signpost to this tweet from George Orosz, who describes the damage that can be done when managers don’t trust in their team, or don’t understand the difference between “I’m updating you” and “I’m asking […]
Weaponisation of Psychological Safety This week was a bit rubbish to be honest. We had a nasty experience when we were the victims of a rather sophisticated fraud attempt. It could have been awful, but with the help of various […]
Welcome to the psychological safety newsletter and thanks for subscribing. You are amazing. This week discusses “rules”, autism, pushback, leaky buckets, cargo-culting, and more. If you enjoy reading this newsletter, please share it via your social networks and/or forward it to other people who […]
Welcome to the psychological safety newsletter and thanks for subscribing. You are amazing. This week discusses internal reporting, open secrets, whistleblowing and half-baked ideas. If you enjoy reading this newsletter, please share it via your social networks and/or forward it to other people who […]
Welcome to the psychological safety newsletter and thanks for subscribing. You are amazing. This week discusses how speaking up sounds different for everyone, and psychological safety looks different to everyone. We also have learning from incidents, post-mortems, inclusion and diversity. If you […]
Last week, the world of psychological safety was kinda quiet, and I wondered if we’d reached “peak psychological safety“, but this week was the opposite – there was so much content about psychological safety at work that I had to […]
Welcome to the psychological safety newsletter and thanks for subscribing. You are amazing. This week discusses Conflict, Holding Environments and High Performance Sport. If you enjoy reading this newsletter, please share it via your social networks and/or forward it to other people who may […]
Welcome to the psychological safety newsletter and thanks for subscribing. You are amazing. This week discusses Ecotones and the Edge Effect, as well as polarisation at work, relational contracts and internal conferences. If you enjoy reading this newsletter, please share it via your social networks […]
Welcome to the psychological safety newsletter and thanks for subscribing. You are amazing. This week discusses servant leadership, Swedish warships, being “neurodistinct”, and product development. If you enjoy reading this newsletter, please share it via your social networks and/or forward it to other people […]
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