Paul O’Neill at Alcoa By Jade Garratt, Bea Poyton and Tom Geraghty In our leadership workshops, we often talk about failures of psychological safety – what happens when, in an absence of psychological safety, concerns are not raised, questions remain
Experiments, bets and probes One of our mottos at PsychSafety is “everything is an experiment”. The outcome of work shouldn’t just be getting the thing done, it should be learning how to do it better next time. Experiments don’t mean
The Johari Window Many people first encounter the Johari Window in leadership or personal development training. I was introduced to it in exactly that way – it was presented as a simple but powerful tool for self-awareness and managing feedback.
(DEI stands for Diversity, Equity, and Inclusion) We’ve recently seen more and more people (almost always white, straight men) jumping on the “DEI didn’t work” bandwagon, even some who are prominent in the psychological safety domain. And it’s really worrying, so
Humble Inquiry By Jade Garratt When was the last time someone told you something you already knew? How did it make you feel? Edgar Schein opens his book “Humble Inquiry” with a story about his own experiences of this while
Psychological safety and neurodiversity Psychological safety is defined as a shared belief that a group is safe for interpersonal risk taking. In practice, this seems simple; individuals speaking up, sharing ideas, asking questions and admitting mistakes, all without fear of
Psychological Safety vs Psychosocial Safety You’ve probably heard of psychological safety, and you may also have heard of “psychosocial safety”. In this piece, we’re exploring what psychosocial safety actually is, and how it is different to psychological safety. In Australia,
Goodhart’s Law, Campbell’s Law, and the Cobra Effect. We’ve mentioned Goodhart’s Law a few times in previous newsletters about measuring psychological safety, alongside its siblings, Campbell’s Law and The Cobra Effect. I thought it would be useful to do a
How psychological safety emerges and changes over time in the workplace. Given that psychological safety itself is a relatively young field, there’s not a huge amount of published research that addresses the longitudinal dynamics of psychological safety in the workplace:
The Highest Paid Person’s Opinion. One of the (many) barriers to speaking up is the knowledge or perception that your voice doesn’t carry as much weight as someone else’s. This can be particularly common when in the presence of those
Wellbeing almost always comes up when we talk about psychological safety in our workshops, and for good reason. Psychological safety is, at its heart, about how people feel at work. But it’s not quite the same as wellbeing. The two
The Pac-Man rule One of the main reasons to go to a conference, event or meetup is to meet people and have interesting conversations. I’ve found myself at day-long conferences where I’ve not attended a single talk, and instead found
Ten Ways to Foster Psychological Safety in the Workplace We’ve been reflecting on our last few years of experience delivering psychological safety workshops, training and consultancy in organisations around the world. Based on all those wonderful experiences, working with industries
We love to measure stuff, don’t we? Maybe it’s human nature, but we seem to have a strong desire to make the intangible tangible, and we tend (or at least many of us do) to believe in the robustness of
Psychological Safety and Safeguarding Article by Jade Garratt Imagine suspecting, or even knowing, that something is terribly wrong, but feeling unable to speak up about your concerns. This feeling can be all too real in environments where safeguarding is essential,
The Workplace Psychological Safety Act (WPSA) is proposed USA legislation aimed at addressing and mitigating psychological abuse, including bullying and mobbing, in the workplace. This act seeks to provide comprehensive protection for all employees, regardless of their membership in a
The online Psychological Safety Community has been live since early 2021, and currently has around 800 members. It’s completely free to join, and we have some great conversations there. A lot of newsletter topics and sharing items come from discussions
Psychological Safety and DevOps Practices This is a special edition article by Balázs Szakmáry Developing software of any real complexity is a task that goes well beyond one person and one computer. The people, the machines, and the processes involved
After the success of our last Psychological Safety Day in Barcelona, we decided to do it again in 2024, in Seville! Last Friday, the bright open-plan area of a wonderful coworking space in Seville buzzed with lively debate, laughter, and
Non-Violent Communication (or “Giraffe Language”) I saw this great post by Robin Weinick on LinkedIn about her bowl of tiny giraffes, and it reminded me to share a photo of our own “Speak Up Giraffe”! This giraffe is passed around
The increase in awareness and popularity of psychological safety I thought it would be interesting to look at the frequency of the search term “psychological safety” over time, and map certain events onto that. If you head to Google Trends,
Leadership and Empathy One of the most powerful capabilities that leaders and managers can possess is empathy. Arguably, the same could be said for anyone – we can best understand and help others when we’re able to see the world
Hard to Say I’m Sorry: Apologies in the Workplace Guest post by Jonathan Cohen, MD It shouldn’t be a surprise that good apologies are not the norm. There are several reasons for this. Most of us have not undergone formal
Types of Silence The authors of this literature review “Silence in organizations and psychological safety” from 2015, describe a number of group dynamics that can lead to silence, and more interestingly, describe a few different types of silence, drawn from
Icebreakers If you’re anything like me, when you see “icebreakers” on an agenda or schedule for a meeting, you immediately become a little anxious. Ice breakers are intended to make us feel more comfortable and at ease, increasing the overall
