Transactional Analysis
By Jade Garratt Have you ever found yourself reacting to something a colleague said as if you were a child being told off by their parents, even though you’re both adults and peers? Or made a casual, lighthearted remark to
psychological safety
Sociological Safety
“Sociological” Safety By Tom Geraghty The term psychological safety has been in use since Carl Rogers’ work in the 1950s and was applied to organisational contexts by Schein and Bennis (among others) in the 1960s. Since Amy Edmondson’s influential research
Safety-Organised Criticality
Self-Organised Criticality (SOC) During my ecology degree, whilst studying ecosystem and habitat change, I learned about Self-Organised Criticality (SOC), and I was fascinated by how it explained the precursors to seemingly dramatic changes. We first discussed Self-Organised Criticality in this
Leaders are not solely responsible for psychological safety.
We all are. Do only leaders influence psychological safety? Is psychological safety “done to us”? Well, yes and no. Leaders have a significant influence on psychological safety, but they’re not the only contributor, by a very long way. Firstly, psychological
Psychological Safety in Our Personal Lives
by Jade Garratt At Psych Safety, our focus has always been on psychological safety in the workplace – helping teams and organisations become more inclusive, equitable, and high-performing through psychologically safer, more human ways of working. But what we work
Comfort vs Need
Comfort vs Need by Tom Geraghty What do we do when the things that help some people in the team feel psychologically safer don’t work for everyone? Perhaps one person says they need time away from the main meeting group
The Organisational Fabric of Psychological Safety
The Organisational Fabric of Psychological Safety (AKA psychological safety is more than just a team phenomenon) By Tom Geraghty When we talk about psychological safety, the definition we usually use is something along the lines of “a shared belief that
All Feedback Is Subjective
All Feedback Is Subjective By Jade Garratt … And Why That Matters for Psychological Safety “No person in the world is so privileged as to have access to a ‘ground truth’ against which all other people’s understanding can be proven
Micromanagement
Psychological Safety and Micromanagement By Jade Garratt Those who have followed our work at Psych Safety for a while will know that we believe exploring not just what to do – the behaviours and practices that support psychological safety –
Rewetting Organisations
Rewetting Organisations by Tom Geraghty Allowing the system to self-organise by improving the substrate: creating the underlying conditions for change. When I was studying ecology at university, one of the activities we undertook in our field trips was helping to
Spectra of Participation
The Spectrum of Participation by Jade Garratt Engagement and participation are terms we often throw around to mean “getting people’s take on issues that affect them.” But not all participation is created equal. Sometimes, “inviting participation” amounts to little more
Learning Types and Toxic Leadership
Psychological Safety in Practice Team Learning in the Field: An Organizing Framework and Avenues for Future Research This excellent paper from Amy Edmondson and Jean-François Harvey affirms that teams learn most effectively when members feel safe to speak up, take interpersonal risks,
Déformation professionnelle
Déformation professionnelle By Tom Geraghty “Every specialist, owing to a well-known professional bias, believes that he understands the entire human being, while in reality he only grasps a tiny part of him.” Alexis Carrel, Nobel laureate We all see the
Psychological Accessibility: A Discovery in Workplace Inclusion
by Navya Adhikarla When we talk about creating inclusive workplaces, we often discuss accessibility and psychological safety as separate initiatives. Accessibility (also abbreviated as a11y) focuses on removing physical and digital barriers, while psychological safety addresses the emotional and social
All Models Are Wrong, and Some Are Harmful
All Models Are Wrong, and Some Are Useful By Tom Geraghty This is one of my favourite, and most often used, aphorisms. It’s attributed to George Box, a British statistician, from a 1976 paper on Science and Statistics, though the
Accessibility: A Road to Psychological Safety
by Navya Adhikarla I am a neurodivergent engineering manager who loves to innovate and solve problems. But, I am also a neurodivergent person who navigates daily hurdles that stem from processing social cues differently, managing sensory sensitivities, and requiring support
Reducing Power Gradients
Reducing Power Gradients By Jade Garratt In our experience, the most effective lever for increasing psychological safety within a team is flattening the power gradient – the gap between those with the most power and those with the least. In
The S.A.F.E.T.Y.™ Model: Neuroscience, Needs, and Psychological Safety
An Exploration of Dan Radecki’s S.A.F.E.T.Y.™ Model Psychological safety is a deceptively simple idea: people feel able to speak up with questions, concerns, or mistakes without fear of embarrassment or reprisal. Amy Edmondson’s now-canonical definition captures this precisely, grounding decades
How We Respond Matters
The Speaking up Myth By Jade Garratt In the world of psychological safety, we focus a lot, maybe even too much, on the speaking up side of the equation. How do we make sure people speak up with their ideas,
Ikigai
“what you love,” “what the world needs,” “what you can be paid for,” and “what you are good at”, the idea being that the intersection of all of these is where we find Ikigai.
Prospect Theory and Psychological Safety
Why silence often wins over voice When someone chooses not to speak up at work, whether it’s to raise a concern, ask a question, or offer a dissenting view, it’s easy to assume they’ve rationally performed the mental cost-benefit calculation
Flat Organisations, Hierarchy and Power
Addressing Power through “Flattening” Organisations Steep power gradients are one of the most significant factors that contribute to reducing psychological safety. These steep differentials in perceived power have contributed to many disasters including the Tenerife Airport disaster in 1977, Chernobyl,
Work doesn’t have to suck
Work doesn’t have to suck By Jade Garratt The start of a new year seems like a good time to reflect on how work feels, and how we feel about work. For too many of us, going to work isn’t
Sometimes I Muck Up
Sometimes I Muck Up After lots of you asked for “Safe For Work” versions of our “Sometimes I F*ck Up” stickers, we’ve created these “Sometimes I Muck Up” stickers available in our online shop! Delivering Effective Feedback There are still a few
The 5 Pillars of Psychological Safety
An Exploration of The 5 Pillars of Psychological Safety (TM: Gina Battye) Psychological safety is one of those concepts that’s deceptively simple. On the surface, it’s about whether people feel able to speak up without fear of negative consequences. But
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