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Psychological safety pdf
Psychological Safety Action Pack: A Complete Tool Kit for Managers, Facilitators and People Professionals

New and Improved! Introducing Version 3.3 of our toolkit, updated in April 2025, featuring fully refreshed and updated content to ensure you have the most current and effective strategies for fostering psychological safety in your team.

Our comprehensive Action Pack is designed to help you study, measure, build, and maintain psychological safety in your organisation. Here’s a glimpse of just a few of the many resources you’ll get:

  • Psychological Safety Programme Planner: Develop a structured plan tailored to your team’s needs.
  • Measuring Psychological Safety: Tools to assess psychological safety within your team, including a ready-to-use question bank of 30 survey questions.
  • Values and Behaviours Workshop: Define and align team values and behaviours for a cohesive team culture.
  • Team Performance Workshop: Boost team performance through psychological safety exercises and discussions.
  • Psychologically Safer Meetings: Guidelines to conduct meetings that promote safety and openness.
  • The Fear Conversation Exercise: Address and mitigate fears within the team to foster trust.
  • Team Retrospective Templates: Regularly review and improve team dynamics for continuous growth.
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Previous Issues:

PACE - probe, alert, challenge, emergency
Create and Maintain  ·  Human Organisational Performance (HOP)  ·  In The Workplace  ·  Newsletter  ·  Psychological Safety
PACE: Graded Assertiveness

Psychological safety is about creating a climate in which we feel able to take interpersonal risks in order to communicate our ideas, concerns and issues – and we want to be able to speak up in ...

April 5, 2024
Image shows a student holding her books in a classroom. She is smiling while other students are sat at their desks.
Newsletter
Psychological Safety for Students

Personal Experiences of Psychological Safety through Education By Beatriz Poyton In schools, psychological safety is hard to create but easy to destroy My own feelings of psychological safety, and wil...

April 4, 2024
Man sitting at desk - Tom Geraghty psychological safety
In The Workplace  ·  Newsletter  ·  Theory and Research
Psychological Safety is Political

In the real world, psychological safety is political There are some who say that psychological safety isn’t political We think it is  What does “political” mean At its broadest level, politics ...

March 28, 2024
Diagram showing the findings of Google's Project Aristotle and the five characteristics of high performing teams - 1. Psychological safety, 2. Dependability, 3. Structure and Clarity, 4. Meaning, 5. Impact
Human Organisational Performance (HOP)  ·  In The Workplace  ·  Measure  ·  Newsletter  ·  Theory and Research
Google’s Project Aristotle

How psychological safety captured the world’s attention For a while, from around 1999 to 2014, the term ‘psychological safety‘ was relatively well known in academia, but barely menti...

March 28, 2024
road safety
In The Workplace  ·  Newsletter
Psychological Safety Newsletter 153

Psychological Safety in the World Soft SkillsWhilst I’m not really keen on the term “soft skills” (because really, the soft stuff is the hard stuff), this is a good article by R...

March 22, 2024
Photo by Caleb Woods on Unsplash
Human Organisational Performance (HOP)  ·  In Technology  ·  Newsletter  ·  Psychological Safety
Evolution of Leadership and Management in Healthcare: Lessons from Aviation and Crew Resource Management.

Introduction As a result of the ever-increasing scale and complexity of healthcare systems, hierarchies and layers of management have become increasingly necessary (Kumar, 2021) These facilitate opera...

March 19, 2024
In The Workplace  ·  Newsletter  ·  Theory and Research
I can say whatever I want! 

I can say whatever I want!  When I met up with Amy Edmondson recently in Boston (yes, this is a humblebrag and I’m owning it!) we discussed one of the prevalent misconceptions around psychologi...

March 15, 2024
Photo by Kenny Eliason on Unsplash
In The Workplace  ·  Learning and Development  ·  Newsletter  ·  Psychological Safety
Making it safe(r) to fail in teaching 

Making it safe(r) to fail in teaching  By Jade Garratt, Director of Education, Iterum Years ago, I was lucky enough to teach in an amazing secondary school English department Teachers’ enthusia...

March 8, 2024
psychological safety 101 newsletter
In The Workplace  ·  Newsletter  ·  Psychological Safety
Issue 150: Celebrating Three Years of the Psychological Safety Newsletter

The psychological safety newsletter is now three years old! The first issue went out on February 19th, 2021 to just 139 people, and you can read it online here And this is issue 150! Over these 150 is...

March 1, 2024
Tom Geraghty
In The Workplace  ·  Newsletter  ·  Psychological Safety
Psychological Safety Case Study

Psychological Safety Case Study: The Sales Team One of the most popular requests from the newsletter feedback survey was for some case studies of psychological safety in practice, so here’s the firs...

February 23, 2024
Newsletter
Psychological Safety and the Ancient World

Guest Post by Beatriz Poyton The term psychological safety is believed to have originated in 1954 by clinical psychologist Carl Rogers William Kahn has since defined psychological safety as “the sen...

February 22, 2024
In The Workplace  ·  Learning and Development  ·  Newsletter  ·  Psychological Safety
Psychological Safety Newsletter #148

Psychological Safety at Work Psychological Safety in Schools This is an excellent piece on the EdCan Network website on the importance and dynamics of psychological safety for students The authors mak...

February 16, 2024
Screenshot of a Psych Safety Miro board used to support an online session.
Newsletter
Affordability Based Pricing

Reflections on affordability based pricing We’ve been running open-enrolment psychological safety workshops for a number of years now, and right from the start I wanted to make sure that they were a...

February 16, 2024
civility saves lives
In The Workplace  ·  Newsletter  ·  Psychological Safety
Civility Saves Lives

Civility Saves Lives If you wanted to completely destroy any psychological safety in the group, what would you do If you wanted to create a culture of fear, where nobody felt safe to speak up, suggest...

February 9, 2024
amplifying weak signals
Human Organisational Performance (HOP)  ·  In The Workplace  ·  Newsletter  ·  Psychological Safety  ·  Theory and Research
Amplifying Weak Signals

A few issues ago, we covered various kinds of retrospective – the practice of looking back and learning from work, as well as some of the conditions and requirements for effective retrospectives...

February 1, 2024
lean and psychological safety
In The Workplace  ·  Newsletter
Psychological Safety Newsletter #145

Psychological Safety at Work Lean and psychological safety Here’s a great analysis by Ben Hutchinson of a paper examining the relationship between Lean and psychological safety in construction p...

January 26, 2024
John Boyd OODA loops
Human Organisational Performance (HOP)  ·  In The Workplace  ·  Newsletter
John Boyd and The OODA Loop

John Boyd and The OODA Loop John Boyd’s OODA loops are more than just an esoteric strategic concept; they’ve earned a huge following online and around the world In this article, ...

January 18, 2024
harvesting wheat in summer
In The Workplace  ·  Newsletter  ·  Psychological Safety
Telling the boss bad news twice.

Telling the boss bad news twice Soon after I graduated from university with my degree in ecology, I got a job as an Experimentalist at Jealott’s Hill Research Station, Berkshire I worked in a d...

January 12, 2024
ivory tower of academia
Create and Maintain  ·  In The Workplace  ·  Newsletter  ·  Psychological Safety  ·  Theory and Research
Can Workplaces Have Too Much Psychological Safety?

Team performance isn't the only reason that we foster psychological safety We also do it because we want people to feel fulfilled in their jobs, we don’t want people to leave a team because they don...

January 5, 2024
psychological safety word cloud
Create and Maintain  ·  In Technology  ·  In The Workplace  ·  Learning and Development  ·  Measure  ·  Newsletter  ·  Psychological Safety  ·  Theory and Research
Psychological Safety in 2023: unwrapped!

Psychological Safety in 2023 Thanks so much for all your support, feedback, encouragement, ideas, insights and collaboration over 2023! It’s genuinely a privilege to be able to do this work, and I a...

December 22, 2023
The theory of constraints
Human Organisational Performance (HOP)  ·  In The Workplace  ·  Newsletter  ·  Psychological Safety  ·  Theory and Research
The Theory of Constraints

The Theory of Constraints (ToC) A long time ago, I read a book that profoundly changed the way I think about work That book was The Goal, written by Eli Goldratt in 1984, The story revolves around Ale...

December 15, 2023
selection pressure
Newsletter  ·  Psychological Safety
Selection Pressure and Psychological Safety

Selection Pressure and Psychological Safety Why has it taken so long for some industries to recognise the importance of psychological safety, whilst others have been doing it for decades One possible ...

December 1, 2023
Photo by Michael Walter on Unsplash
In The Workplace  ·  Newsletter  ·  Psychological Safety
The Adaptive Cycle and Self-Organised Criticality

The Adaptive Cycle  This is a great paper for the ecological and complexity geeks, like me The adaptive cycle: More than a metaphor Thanks to Christina Bowen for sharing  The adaptive c...

November 24, 2023
The challenger explosion
Human Organisational Performance (HOP)  ·  Newsletter  ·  Psychological Safety
The Challenger Disaster: Normalisation of Deviance

The Challenger Disaster: AKA The Normalisation of Risk In previous articles we’ve differentiated error into three types: slips and lapses, mistakes, and violations This time, we’re explori...

November 24, 2023
social gradient of health
Human Organisational Performance (HOP)  ·  In The Workplace  ·  Newsletter  ·  Psychological Safety
Good Management Saves Lives

The Whitehall Studies and The Social Gradient of Health The relationship between seniority/status and psychological safety is strong In general, we know that people holding more senior and higher stat...

November 17, 2023
The first organisation chart
In The Workplace  ·  Newsletter  ·  Psychological Safety
The First Organisational Chart

The First Org Chart In 1855, Brigadier General Daniel McCallum, later to become a Civil War officer renowned for “strict precision and stern discipline” as well as for his innovative engineeri...

November 10, 2023
wait time vs utilisation
Human Organisational Performance (HOP)  ·  In The Workplace  ·  Newsletter  ·  Psychological Safety
Queuing Theory, Slack and Utilisation.

We cannot adequately respond to changes, incidents or threats if we’re operating at capacity And it applies to people, machines, computers, traffic and more - whether you’re running a factory floo...

November 2, 2023
audre lorde questionnaire to oneself
Human Organisational Performance (HOP)  ·  In The Workplace  ·  Newsletter
15/5 Reports

15/5 Reports To manage teams in a way that fosters psychological safety requires clear communication and feedback channels Team members should have well-defined platforms to share achievements, voice ...

October 27, 2023
Tom Geraghty (age 5)
In The Workplace  ·  Newsletter  ·  Psychological Safety  ·  Theory and Research
Stuttering and Stammering

Stutters and Stammers I’ve written previously about my experience growing up with dyspraxia, which I was diagnosed with at an early age My dyspraxia made it difficult for me to pronounce an...

October 19, 2023
Deming out of the crisis
Human Organisational Performance (HOP)  ·  In The Workplace  ·  Newsletter  ·  Psychological Safety
Deming’s 14 Points of Management

Deming’s 14 Points of Management I’m a Deming fan, and sad that I never got to meet him or attend any of his lectures W E Deming is possibly most well known for his “PDCA” (Plan-Do-Check-A...

October 13, 2023
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