Complexity
A man goes out on the beach and sees that it is covered with starfish that have washed up in the tide. A little boy is walking along, picking them up and throwing them back into the water. “What are
psychological safety
The State of Psychological Safety Survey: 2023
Welcome to The State of Psychological Safety Survey 2023 – the annual survey of The Psychological Safety Newsletter. This is your chance to join thousands of voices, share your experiences, and inform the content of the next year of articles, resources,
PSIRF: The Patient Safety Incident Response Framework
Understanding and Implementing the Patient Safety Incident Response Framework (PSIRF) This week we’re having a look at the new NHS Patient Safety Incident Response Framework (PSIRF). Whilst this is clearly relevant to our UK healthcare readers, I believe that the
Chernobyl: Safety Cultures and Secrecy
Article Summary – Causes of Disaster at Chernobyl: The Absence of Psychological Safety (See below for the complete article) In 1986, the nuclear power plant at Chernobyl in the Ukrainian SSR (the territory of modern Ukraine) suffered a catastrophic failure
Psychological Safety, Everest and Mountaineering
Everest, and psychological safety in the mountains Thanks so much to a client of mine, the excellent Paul Verrico at Eversheds Sutherland, I was lucky enough to attend the 70th anniversary of the first Everest ascent, at the Royal Geographical Society
Sociotechnical Theory
If we think about how we can apply sociotechnical theory in practice, we realise that organisational change or technological change will fail if we focus on one component (social or technical) in isolation and to the exclusion of others. We must consider how people are affected by technologies, and likewise, how technologies affect the way people behave.
Safe To Fail Experiments
What is “Safe to Fail”? Recently, I failed a motorbike test. This might sound like a mistake, but I fully expected to fail. In the UK, you must pass multiple tests before you’re allowed out on the roads on a
How to Foster Psychological Safety: Behaviours
Psychological Safety Behaviours: The Big List (Updated Oct 2025) Psychological safety is a belief that the group is safe for interpersonal risk taking (Edmondson, 1999). There are many ways we can help to foster these environments, but it’s important to
Psychological Safety and Belonging
Psychological Safety and Belonging In recent years, the crucial role of psychological safety and a sense of belonging in the workplace has come to the forefront of organisational research and discourse. These elements are not merely about comfort and inclusion;
Leadership and Management
https://youtu.be/QhwHGfws1-c Or Leadership vs Management? Leadership and management are not the same thing. But they’re not mutually exclusive either. In order to be a truly effective leader, we must also possess strong competency and capability in our respective domains. We
Speaking Up at Work
Psychological Safety: Speaking Up at Work Imagine an objectively psychologically safe workplace environment. People are praised, rewarded, and incentivised to speak up with ideas, questions, concerns and mistakes. The whole culture is geared towards an environment that isn’t just safe to
Intrapersonal safety and taking interpersonal risks
Interpersonal vs. Intrapersonal Dynamics in Psychological Safety: Balancing Self and Others in Organisational Contexts In the organisational behaviour and dynamics, understanding the interplay between interpersonal and intrapersonal dynamics is crucial for fostering a culture of psychological safety. While these terms
Psychological Safety & Bullying
Bullying at work If you’re in the UK, or even if not, you may have heard the news on Friday that Dominic Raab resigned from his post as Deputy Prime Minister as a result of multiple accusations and a resultant report that found him
The Impact of Bullying Behaviour on Psychological Safety
The recent resignation of Dominic Raab, the deputy prime minister of Great Britain, has put the issue of psychological safety in the workplace under the spotlight. Mr. Raab resigned following an investigation by Adam Tolley, which revealed his bullying behaviour
Psychological Safety: Checklists
Checklists I read Atul Gawande’s “Better” some time around 2008 and absolutely loved it, so when he published “The Checklist Manifesto” in 2009, I grabbed a copy immediately. The Checklist Manifesto describes the power of checklists in reducing human error and increasing effectiveness across various industries,
Psychological Safety: Anonymous Feedback and “Woke” companies
Psychological Safety in the Workplace I once had a boss who, with great intentions, built a system for everyone in the organisation to provide each other with anonymous feedback, digitally and instantly. It was disastrous. It damaged psychological safety, and fostered resentment, distrust and
Psychological Safety Awards
Read more about Goodhart’s Law, Campbell’s Law and The Cobra Effect here.
Psychological Safety in Aviation
Psychological Safety, Aviation Disasters and Crew Resource Management This week I’ve been reading “Confronting Mistakes” by Jan Hagen. This is a fantastic book, focusing on the human factors behind a multitude of aviation incidents. Jan highlights how miscommunication and failures to speak up
Psychological Safety: Just Culture and the Met Police
Welcome to the Psychological Safety newsletter and thanks for subscribing. You’re amazing. Having tried switching to a biweekly pattern, I’m now experimenting with alternating short-form and long-form newsletters each week. This week is a short form newsletter and highlights Just Culture,
Psychological Safety & Giving Feedback
Providing constructive feedback is one powerful way you can help people excel, achieve their goals and be happier in their work. Done well, it can create psychological safety and help teams and organisations perform at their best. However, feedback can
Psychological Safety in Teacher Meetings
Contributed by Carolyn McKanders and Robert Garmston Teachers meet continuously as an expected part of school duties. They meet in pairs,in faculty groups, departments and grade level meetings. Facilitation practices arenecessary in all these venues. Essential to meeting success and
Cognitive Load and Psychological Safety
What does Cognitive Load have to do with Psychological Safety? Psychological safety helps to reduce our cognitive load by allowing us to ask for help and worry less about the interpersonal risks we take. Conversely, high cognitive load can mean
Psychological Safety and Privilege
AKA: When you’re accustomed to privilege, equality feels like oppression. Not everyone is a fan of psychological safety. Sometimes that’s because people don’t yet understand what it is. Sometimes it’s because they do understand what it is, and yet they’re still
Conway’s Law
What is Conway’s Law? This week we’re diving into the concept of Conway’s Law, and its relation to psychological safety. Conway’s Law essentially describes the “force” that means how a team or organisation is structured will affect what the organisation
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