“You should know that already.” “Don’t bring me problems, bring me solutions.” “Who’s to blame for this?” “We cannot get this wrong.” “There will be zero mistakes on this project.” *eye roll* “Don’t be so negative.” “You don’t need to
Personal User Manuals (aka “Personal README” or “Manual of Me”) What is a “Personal User Manual”? One of our favourite practices for building psychological safety is the use of personal “user manuals” (also know as README’s, manager guides and other names). These
Welcome to the psychological safety newsletter and thanks for subscribing. You are amazing. This week discusses Inspiration (and mountain biking), more emissions scandals, speaking up, bullying at work, autonomy, work agreements, and measuring psychological safety in Japanese. If you enjoy reading this
Welcome to the psychological safety newsletter and thanks for subscribing. You are amazing. This week discusses Drive, Dissent, and Checklists. If you enjoy reading this newsletter, please share it via your social networks and/or forward it to other people who may appreciate it! To
Welcome to the psychological safety newsletter and thanks for subscribing. You are amazing. This week discusses sales teams, game theory and the Agile Prime Directive. If you enjoy reading this newsletter, please share it via your social networks and/or forward it to other people
Last June, Psych Safety Day made its US debut in New York City, with Brooklyn as our home base and a gorgeous cafe in Greenpoint as a warm, LGBTQ‑friendly meeting spot. Despite the sweltering heat and stifling humidity, practitioners and researchers
Welcome to the psychological safety newsletter and thanks for subscribing. You are amazing. This week discusses science and experimentation, the Toyota Production System, and meetings. If you enjoy reading this newsletter, please share it via your social networks and/or forward it to other people
Welcome to the psychological safety newsletter and thanks for subscribing. You are amazing. This week discusses making work visible, and rockstar employees. Making Work Visible Dominica DeGrandis is the author of the excellent book “Making Work Visible“. It’s a fantastic book, and covers
The Mythical Man Month Thanks to Amy Edmondson for the signpost to this tweet from George Orosz, who describes the damage that can be done when managers don’t trust in their team, or don’t understand the difference between “I’m updating you” and “I’m asking
Weaponisation of Psychological Safety This week was a bit rubbish to be honest. We had a nasty experience when we were the victims of a rather sophisticated fraud attempt. It could have been awful, but with the help of various
Welcome to the psychological safety newsletter and thanks for subscribing. You are amazing. This week discusses “rules”, autism, pushback, leaky buckets, cargo-culting, and more. If you enjoy reading this newsletter, please share it via your social networks and/or forward it to other people who
Welcome to the psychological safety newsletter and thanks for subscribing. You are amazing. This week discusses internal reporting, open secrets, whistleblowing and half-baked ideas. If you enjoy reading this newsletter, please share it via your social networks and/or forward it to other people who
Welcome to the psychological safety newsletter and thanks for subscribing. You are amazing. This week discusses how speaking up sounds different for everyone, and psychological safety looks different to everyone. We also have learning from incidents, post-mortems, inclusion and diversity. If you
Last week, the world of psychological safety was kinda quiet, and I wondered if we’d reached “peak psychological safety“, but this week was the opposite – there was so much content about psychological safety at work that I had to
Welcome to the psychological safety newsletter and thanks for subscribing. You are amazing. This week discusses Conflict, Holding Environments and High Performance Sport. If you enjoy reading this newsletter, please share it via your social networks and/or forward it to other people who may
Welcome to the psychological safety newsletter and thanks for subscribing. You are amazing. This week discusses Ecotones and the Edge Effect, as well as polarisation at work, relational contracts and internal conferences. If you enjoy reading this newsletter, please share it via your social networks
Servant Leadership Welcome to the psychological safety newsletter and thanks for subscribing. You are amazing. This week discusses servant leadership, Swedish warships, being “neurodistinct”, and product development. I love this point by Michael Barin on Twitter. Similarly to how we’re facing some semantic diffusion of the interpretation
Welcome to the psychological safety newsletter and thanks for subscribing. You are awesome. This week discusses leadership and trust, job role expansion, intersectionality, autonomy, healthcare, education, sport, trust and dysfunctions If you enjoy reading this newsletter, please share it via your social networks and/or
Welcome to the psychological safety newsletter and thanks for subscribing. You are awesome. This week discusses command-control management, a lot of LEGO, autism, trans inclusion, and speaking up. If you enjoy reading this newsletter, please share it via your social networks and/or forward it to
Welcome to the psychological safety newsletter and thanks for subscribing. You are awesome. This week discusses Strategy, Vision, and Performance. Plus psychological safety in healthcare services, alongside inclusion and belonging, digital transformation and more.If you enjoy reading this newsletter, please share it via your social
Psychological Safety 101: the fundamentals In the constant change of modern workplaces, the concept of psychological safety has emerged as a key concept for fostering innovative, resilient, and highly effective teams. This foundational element of team dynamics, first brought into
Psychological Safety In the Workplace: First up, an excellent article that I’ve been looking forward to for a while, by Henrik Bresman and Amy Edmondson in HBR. “Research: To Excel, Diverse Teams Need Psychological Safety“. This draws together previous research and demonstrates
Psychological Safety, Hierarchies and power This is fantastic, from Richard Bartlett; Hierarchies are not the problem. Richard writes eloquently here to show that hierarchies are not “bad”. Rather, unhelpful or harmful power dynamics are bad – power gradients are what we
Imposter Syndrome I’m super excited to be attending Ruth Malan’s Technical Leadership Masterclass over the next couple of weeks. But I’m also experiencing massive imposter syndrome (or is it? maybe I actually am an imposter!). Ruth is a master in her field, as are
Welcome to the psychological safety newsletter and thanks for subscribing. You are awesome. This week is all about psychological safety at work and in the workplace, with content about Ron Westrum and Grace Hopper, inclusion, succession planning, whistleblowing, management practices, silence,
