By Jade Garratt Which of these do you think might damage psychological safety in a team? The answer, of course, is that all of them can. Sometimes it’s individual behaviours that cause harm to the psychological safety experienced by members […]
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Why Just Culture Isn’t Sticking by Tom Geraghty What Do We Mean by “Just” Culture? The concept of a “Just Culture” was first developed in James Reason’s 1997 book Managing the Risks of Organisational Accidents. When we say “Just Culture”, […]
By Jade Garratt Have you ever found yourself reacting to something a colleague said as if you were a child being told off by their parents, even though you’re both adults and peers? Or ever said something to a teammate […]
Comfort vs Need by Tom Geraghty What do we do when the things that help some people in the team feel psychologically safer don’t work for everyone? Perhaps one person says they need time away from the main meeting group […]
“Sociological” Safety By Tom Geraghty The term psychological safety has been in use since Carl Rogers’ work in the 1950s and was applied to organisational contexts by Schein and Bennis (among others) in the 1960s. Since Amy Edmondson’s influential research […]
Self-Organised Criticality (SOC) During my ecology degree, whilst studying ecosystem and habitat change, I learned about Self-Organised Criticality (SOC), and I was fascinated by how it explained the precursors to seemingly dramatic changes. We first discussed Self-Organised Criticality in this […]
by Jade Garratt At Psych Safety, our focus has always been on psychological safety in the workplace – helping teams and organisations become more inclusive, equitable, and high-performing through psychologically safer, more human ways of working. But what we work […]
The Organisational Fabric of Psychological Safety (AKA psychological safety is more than just a team phenomenon) By Tom Geraghty When we talk about psychological safety, the definition we usually use is something along the lines of “a shared belief that […]
All Feedback Is Subjective By Jade Garratt … And Why That Matters for Psychological Safety “No person in the world is so privileged as to have access to a ‘ground truth’ against which all other people’s understanding can be proven […]
Psychological Safety and Micromanagement By Jade Garratt Those who have followed our work at Psych Safety for a while will know that we believe exploring not just what to do – the behaviours and practices that support psychological safety – […]
Rewetting Organisations by Tom Geraghty Allowing the system to self-organise by improving the substrate: creating the underlying conditions for change. When I was studying ecology at university, one of the activities we undertook in our field trips was helping to […]
The Spectrum of Participation by Jade Garratt Engagement and participation are terms we often throw around to mean “getting people’s take on issues that affect them.” But not all participation is created equal. Sometimes, “inviting participation” amounts to little more […]
Psychological Safety in Practice Team Learning in the Field: An Organizing Framework and Avenues for Future Research This excellent paper from Amy Edmondson and Jean-François Harvey affirms that teams learn most effectively when members feel safe to speak up, take interpersonal risks, […]
All Models Are Wrong, and Some Are Useful By Tom Geraghty This is one of my favourite, and most often used, aphorisms. It’s attributed to George Box, a British statistician, from a 1976 paper on Science and Statistics, though the […]
By Jade Garratt In our experience, the most effective lever for increasing psychological safety within a team is flattening the power gradient – the gap between those with the most power and those with the least. In practice, this usually […]
Efficiency vs Resilience By Tom Geraghty Standardisation is often used as a way to increase organisational efficiency and scalability. Through reducing variation, we can standardise our tools, training, processes and more, enabling us to optimise systems and better achieve our desired […]
The Speaking up Myth By Jade Garratt In the world of psychological safety, we focus a lot, maybe even too much, on the speaking up side of the equation. How do we make sure people speak up with their ideas, […]
“what you love,” “what the world needs,” “what you can be paid for,” and “what you are good at”, the idea being that the intersection of all of these is where we find Ikigai.
Addressing Power through “Flattening” Organisations Steep power gradients are one of the most significant factors that contribute to reducing psychological safety. These steep differentials in perceived power have contributed to many disasters including the Tenerife Airport disaster in 1977, Chernobyl, […]
Work doesn’t have to suck By Jade Garratt The start of a new year seems like a good time to reflect on how work feels, and how we feel about work. For too many of us, going to work isn’t […]
Sometimes I Muck Up After lots of you asked for “Safe For Work” versions of our “Sometimes I F*ck Up” stickers, we’ve created these “Sometimes I Muck Up” stickers available in our online shop! Delivering Effective Feedback There are still a few […]
By Jade Garratt How do you feel when you hear the words “You have a body“? And how do you feel when you hear it in a work context? You might find it confusing – a kind of “well, obviously”, or […]
Blametropism By Tom Geraghty, edited by Jade Garratt It’s a common fallacy that psychological safety means having a “blameless” culture. Just like so many misconceptions around psychological safety, that’s not actually the case. Sometimes we can’t avoid blame and, on […]
Typologies of Power In a few previous newsletters, we’ve gotten into power dynamics, power gradients, “power over” vs “power for” and “power to” (see Mary Parker Follett). Steep power gradients are the number one inhibitor of psychological safety, and addressing […]
The 2024 Psych Safety Book List In case you’ve managed to avoid the onslaught of marketing emails from companies trying to sell you every conceivable product, it’s Black Friday today! Instead of trying to sell to you, we thought we’d share […]
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