Psychological Safety Practice Playbook: Feedback

Feedback can make or break psychological safety. This playbook is packed with practical tools and approaches to help your team give and receive feedback in ways that support psychological safety, strengthen working relationships, and foster a culture of learning.

Some of the practices are designed for individual reflection and preparation, while others are intended for team conversations, exercises, or roleplay. This playbook can be used as a standalone resource or alongside the Psychological Safety Action Pack.

Inside, you’ll find a practical feedback checklist, worked examples using the Non-Violent Communication (NVC) model, a team scenarios exercise, and a bonus section on helpful alternatives to formal feedback.

The Playbook includes:

• Purpose of Feedback Prompts
• Psych Safety Feedback Checklist and How to Use it
• Non-Violent Communication Model with Worked Examples
• Feedback Scenarios Exercise

Bonus: Alternatives to Feedback