Human And Organisational Performance Workshop: 24 July 2025

May 13, 2025
Human And Organisational Performance Workshop: 24 July 2025

This workshop will introduce attendees to the core concepts and practices within Human and Organisational Performance (HOP).

HOP is based on the 5 principles of:

  • People make mistakes
  • Blame fixes nothing
  • Context drives behaviour
  • Learning is vital
  • Response matters
In this workshop, we use those principles as a scaffold to explore HOP and how to put it into practice. This workshop covers many safety-related topics, such as human error and Work-As-Imagined vs Work-As-Done, but is not specifically a health and safety workshop.
This HOP Fundamentals session will be valuable for practitioners, managers, consultants and trainers in any context or domain, whether it’s technology or healthcare, or indeed health and safety.

In this workshop, we explore:

  • What is HOP?
  • Safety I and Safety II
  • Reaction, response, hindsight bias and counterfactuals
  • Blame and accountability
  • Types of Human Error
  • Work as Done vs Work as Imagined
  • Local Rationality, Production Pressure and Normalisation of Risk
  • Learning from failure and success
  • Further reading and resources

You’ll leave with a new perspective on how humans work, fail, learn, and solve problems, along with practical tools and techniques to try with your teams.


Tom Geraghty

Tom Geraghty, founder and CEO of Iterum Ltd, is an expert in high performing teams and psychological safety. Leveraging his unique background in ecological research and technology, Tom has held CIO/CTO roles in a range of sectors from tech startups to global finance firms. He holds a degree in Ecology, an MBA, and is pursuing a Masters in Global Health at the University of Manchester. His mission is to make workplaces safer, higher performing, and more inclusive. A renowned speaker, Tom has shared his insights at major events such as The IT Leaders Summit and the NHS Senior Leadership Conference. Connect with him on LinkedIn (@geraghtytom), Twitter (@tom_geraghty), or explore his work at https://tomgeraghty.co.uk and https://psychsafety.com.