The Amagasaki Derailment In our workshops and training, we often use real-world stories as a way to explore the dynamics of both failure and success. Stories are a powerful tool to help us reflect on our own experiences, and sometimes
Cultural Diversity and Cockpit Communication Here’s a classic paper from 1999 – Cultural diversity and crew communication, by Fischer and Orasanu. They examined how cultural background, rank and gender influence pilots’ corrective communications in the cockpit. Analysing over 500 pilots
