incidents

annapurna sanctuary sunrise

Crisis-Ready Teams

Crisis-Ready Teams I’m by no means a serial corporate dinner attendee, but I do feel I’ve sat through my fair share of after-dinner leadership talks. The speakers are usually held up as shining examples of courage, resilience and leadership under

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"People do reasonable things given their goals, knowledge, understanding of the situation and focus of attention at a particular moment."

The Local Rationality Principle

Local Rationality “People do reasonable things given their goals, knowledge, understanding of the situation and focus of attention at a particular moment.” We do things that make sense to us at the time. And a fundamental premise of psychological safety

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psychological safety in aviation - a go around

Psychological Safety in Aviation

Psychological Safety, Aviation Disasters and Crew Resource Management This week I’ve been reading “Confronting Mistakes” by Jan Hagen. This is a fantastic book, focusing on the human factors behind a multitude of aviation incidents. Jan highlights how miscommunication and failures to speak up

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