healthcare

Photo by Pavel Danilyuk: https://www.pexels.com/photo/people-standing-in-the-clinic-7108139/

Just Culture

Why Just Culture Isn’t Sticking by Tom Geraghty What Do We Mean by “Just” Culture? The concept of a “Just Culture” was first developed in James Reason’s 1997 book Managing the Risks of Organisational Accidents. When we say “Just Culture”,

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Group of people talking in business attire

Reducing Power Gradients

Reducing Power Gradients By Jade Garratt In our experience, the most effective lever for increasing psychological safety within a team is flattening the power gradient – the gap between those with the most power and those with the least. In

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circles of control

Work doesn’t have to suck

Work doesn’t have to suck By Jade Garratt The start of a new year seems like a good time to reflect on how work feels, and how we feel about work. For too many of us, going to work isn’t

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psychological safety timeline

Psychological Safety – A Timeline

The increase in awareness and popularity of psychological safety I thought it would be interesting to look at the frequency of the search term “psychological safety” over time, and map certain events onto that. If you head to Google Trends,

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PACE - probe, alert, challenge, emergency

PACE: Graded Assertiveness

Psychological safety is about creating a climate in which we feel able to take interpersonal risks in order to communicate our ideas, concerns and issues – and we want to be able to speak up in a way that we

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Photo by Kenny Eliason on Unsplash

Making it safe(r) to fail in teaching 

Making it safe(r) to fail in teaching  By Jade Garratt, Director of Education, Iterum Years ago, I was lucky enough to teach in an amazing secondary school English department. Teachers’ enthusiasm for developing their practice was infectious and there was

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civility saves lives

Civility Saves Lives

Civility Saves Lives If you wanted to completely destroy any psychological safety in the group, what would you do? If you wanted to create a culture of fear, where nobody felt safe to speak up, suggest ideas, highlight concerns, or

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lean and psychological safety

Psychological Safety Newsletter #145

Psychological Safety at Work Lean and psychological safety Here’s a great analysis by Ben Hutchinson of a paper examining the relationship between Lean and psychological safety in construction projects in the US. This combines two of my favourite subjects so

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selection pressure

Selection Pressure and Psychological Safety

Selection Pressure and Psychological Safety Why has it taken so long for some industries to recognise the importance of psychological safety, whilst others have been doing it for decades? One possible answer: selection pressure. Over the past few decades, the

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social gradient of health

Good Management Saves Lives

The Whitehall Studies and The Social Gradient of Health The relationship between seniority/status and psychological safety is strong. In general, we know that people holding more senior and higher status roles often feel safer speaking up in groups, and those

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wait time vs utilisation

Queuing Theory, Slack and Utilisation.

We cannot adequately respond to changes, incidents or threats if we’re operating at capacity. And it applies to people, machines, computers, traffic and more – whether you’re running a factory floor, a busy kitchen, a software development team, or a hospital ER, percentage utilisation is impacting how well your team can adapt to a changing environment. 

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psychological safety performance

Psychological Safety: Vision and Strategy

Welcome to the psychological safety newsletter and thanks for subscribing. You are awesome. This week discusses Strategy, Vision, and Performance. Plus psychological safety in healthcare services, alongside inclusion and belonging, digital transformation and more.If you enjoy reading this newsletter, please share it via your social

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epidemiological triangle

Psychological Safety in Healthcare

Psychological safety plays a key role in healthcare and clinical teams, and indeed is the domain in which some of the foundational research by Dr Amy Edmondson was conducted. Here is a selection of excellent resources, studies and examples of psychological safety in healthcare and medicine.

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