All Models Are Wrong, and Some Are Useful By Tom Geraghty This is one of my favourite, and most often used, aphorisms. It’s attributed to George Box, a British statistician, from a 1976 paper on Science and Statistics, though the
We love to measure stuff, don’t we? Maybe it’s human nature, but we seem to have a strong desire to make the intangible tangible, and we tend (or at least many of us do) to believe in the robustness of
The Theory of Constraints (ToC) A long time ago, I read a book that profoundly changed the way I think about work. That book was The Goal, written by Eli Goldratt in 1984, The story revolves around Alex Rogo, a
Deming’s 14 Points of Management I’m a Deming fan, and sad that I never got to meet him or attend any of his lectures. W. E. Deming is possibly most well known for his “PDCA” (Plan-Do-Check-Act) cycle, which is actually
Psychological Safety and Belonging In recent years, the crucial role of psychological safety and a sense of belonging in the workplace has come to the forefront of organisational research and discourse. These elements are not merely about comfort and inclusion;
The Andon Cord: Stopping The Line Being able to “stop the line” to prevent an issue getting worse, stop a defect passing downstream, suggest an idea for improvement when it can endow maximum benefit, or ask for help in the
Introduction Thanks for subscribing to the psychological safety newsletter! This week we have mentorship, restorative justice, Deming, “visual attention”, voice and silence, a new book release, and more! This week’s newsletter is sponsored by Red Hat Open Innovation Labs. A globally dispersed
