communication

the pac-man rule

The Pac-Man Rule

The Pac-Man rule One of the main reasons to go to a conference, event or meetup is to meet people and have interesting conversations. I’ve found myself at day-long conferences where I’ve not attended a single talk, and instead found

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PACE - probe, alert, challenge, emergency

PACE: Graded Assertiveness

Psychological safety is about creating a climate in which we feel able to take interpersonal risks in order to communicate our ideas, concerns and issues – and we want to be able to speak up in a way that we

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Man sitting at desk - Tom Geraghty psychological safety

Psychological Safety is Political

In the real world, psychological safety is political. There are some who say that psychological safety isn’t political. We think it is.  What does “political” mean? At its broadest level, politics determine the ways people in groups make decisions. This

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john snow's cholera map

Data Visualisation

Data Visualisation In the psychsafety.com measurement workshop we cover a lot: research ethics, quantitative/qualitative approaches, longitudinal vs cross-sectional studies, formulating research questions, survey design, and communicating our findings. As part of that, we look at data visualisation, including this classic example: The Broad Street

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lean coffee

Lean Coffee

Lean Coffee and Agenda-less Meetings In this issue, we’re discussing a way to run effective, agenda-less meetings, which helps to foster psychologically safe environments by ensuring everyone has the opportunity to speak up. You may have heard of Lean (as in Lean Manufacturing),

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speak up giraffe language and non violent communication

Non-Violent Communication

Non-Violent Communication Last week, in talking about the Yamas and Niyamas from Patanjali’s Yoga Sutras, I mentioned Non-Violent Communication (NVC), and I thought it’d be good to dive into it here a bit. I was first introduced to NVC a few years ago

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Psychological Safety #12: Deming

Introduction Thanks for subscribing to the psychological safety newsletter! This week we have mentorship, restorative justice, Deming, “visual attention”, voice and silence, a new book release, and more! This week’s newsletter is sponsored by Red Hat Open Innovation Labs.  A globally dispersed

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