We cannot adequately respond to changes, incidents or threats if we’re operating at capacity. And it applies to people, machines, computers, traffic and more – whether you’re running a factory floor, a busy kitchen, a software development team, or a hospital ER, percentage utilisation is impacting how well your team can adapt to a changing environment.
Agile It seems like the word “Agile” gets thrown about a lot. Sometimes it refers to a more flexible approach to working hours and locations, sometimes it refers to Scrum practices, and sometimes it means taking an iterative, incremental project management style
The Mythical Man Month Thanks to Amy Edmondson for the signpost to this tweet from George Orosz, who describes the damage that can be done when managers don’t trust in their team, or don’t understand the difference between “I’m updating you” and “I’m asking
Introduction Thanks for subscribing to the psychological safety newsletter! This week we have how to deal with toxic leadership, artwork by Sherrill Knezel, Lean, DevOps, and a poem about equality. This week’s newsletter is sponsored by Red Hat Open Innovation Labs. A globally
The Psychological Safety Book Club Updated November 2025. We love nothing more than reading fantastic books that help us to understand (and explain) concepts around psychological safety even better. The list below includes many of our current favourite books about
We recently covered Agile in the Psychological Safety Newsletter, so head over there for an updated perspective. Psychological safety enables teams to perform well even in uncertain environments, through being able to make mistakes without fear, innovating by trying new
What are you doing right now? Is what you’re working on right now, of value? seen by others? of good enough quality? the top priority? contributing to the goal of the organisation? It’s often difficult for people to know that
