HOP Fundamentals: 2.5hr Workshop

8 January 2026, 10:30am UK Time (GMT) - Online

HOP: Human and Organisational Performance. 2.5hr Workshop (online)

8 January 2026: 10.30am – 1pm GMT (UK time)

Pricing is based on affordability as below. Sales tax may be added at checkout if applicable.

£50

Unwaged or Low Income Country Scholarship:
Limited subsidised spaces for those who cannot otherwise afford payment.

£195

Self-funded:
Using your own personal funds.

£295

Organisation-funded:
Paid by your organisation, whether it’s your own business, claiming expenses, or using a training budget.

Book now

Curious about the idea of Human and Organisational Performance (or HOP) and want to learn more about what it means and how it supports organisations to build higher-performing cultures? This introductory workshop will introduce you to the core concepts and practices within Human and Organisational Performance (HOP).

HOP is based on the 5 principles of:

  • People make mistakes
  • Blame fixes nothing
  • Context drives behaviour
  • Learning is vital
  • Response matters
 
In this workshop, we use those principles as a scaffold to explore HOP and how to put it into practice. We cover many safety-related topics, such as human error and Work-As-Imagined vs Work-As-Done, but this is not specifically a health and safety workshop.
 
Instead this workshop is for you if you’re new to HOP and want to apply it in your context. This HOP Fundamentals session will be valuable for practitioners, managers, consultants and trainers in any field or domain. What we will all have in common is a desire to foster workplace cultures and systems where people are empowered to do their best work.

In this workshop, we explore:

  • What is HOP?
  • Strengths and Weakness of the HOP approach
  • Safety I and Safety II
  • Reaction, response, hindsight bias and counterfactuals
  • Blame and accountability
  • Types of Human Error
  • Work as Done vs Work as Imagined
  • Local Rationality, Production Pressure and Normalisation of Risk
  • Learning from failure and success
  • Further reading and resources

You’ll leave with a new perspective on how humans work, fail, learn, and solve problems, along with practical tools and techniques to try with your teams.

All attendees will also receive a Credly Badge, a certificate of completion to confirm attendance, further reading, materials and resources used in the session, a copy of the Psychological Safety Action Pack and a licence to use it in your organisation, access to a private alumni group, and some swag!

If you need to cancel or postpone, contact us 48 hours before the session for a full refund / postponement to a following session.

We offer one scholarship place entirely free of charge to each workshop. The scholarship is intended for those for whom any payment at all is out of reach. Preference is given to people in lower-income countries and from disadvantaged or under-represented groups. Contact us if you’re interested.

If you have any questions about the workshop itself, email enquiries@psychsafety.com.

Human and Organisational Performance
Book now
I recently had the privilege of attending the Delivering Effective Feedback Workshop, and I couldn't be more grateful for the experience. The workshop was incredibly insightful, well-organised, and highly engaging from start to finish. Tom and Jade were exceptional, providing practical strategies and real-world examples that made the concepts easy to understand and apply. The interactive sessions, break-outs and role-playing exercises helped reinforce the learning in a supportive and inclusive environment. I highly recommend this workshop to anyone looking to enhance their communication skills and create a healthier, more productive workplace.
Rebecca Molloy
Founder, TrustWorki