Executive Summary This study explored how feedback in the workplace affects both performance and psychological safety. While feedback is intended to drive growth and improvement, its delivery often has mixed results. Based on responses from 61 participants, the findings show
All Feedback Is Subjective By Jade Garratt … And Why That Matters for Psychological Safety “No person in the world is so privileged as to have access to a ‘ground truth’ against which all other people’s understanding can be proven
The Johari Window Many people first encounter the Johari Window in leadership or personal development training. I was introduced to it in exactly that way – it was presented as a simple but powerful tool for self-awareness and managing feedback.
In the real world, psychological safety is political. There are some who say that psychological safety isn’t political. We think it is. What does “political” mean? At its broadest level, politics determine the ways people in groups make decisions. This
Psychological Safety in the Workplace I once had a boss who, with great intentions, built a system for everyone in the organisation to provide each other with anonymous feedback, digitally and instantly. It was disastrous. It damaged psychological safety, and fostered resentment, distrust and
Providing constructive feedback is one powerful way you can help people excel, achieve their goals and be happier in their work. Done well, it can create psychological safety and help teams and organisations perform at their best. However, feedback can
Safety I & Safety II (Also known as Safety 1 and 2) For anyone familiar with the concepts of Resilience Engineering, you may have heard of the work of Erik Hollnagel, who states that “resilience engineering maintains that ‘things go
Welcome to the psychological safety newsletter and thanks for subscribing. You rock. This week includes f*ck-ups, feedback, permission, transgender inclusion, design thinking, and new ways of working. If you enjoy reading this newsletter, please share it via your social networks
This week we have company culture at Netflix and Twitter, Toxic Workplaces, Game Theory and The Improvement Method Olympics! Heads up: an updated version of the Action Pack is coming out soon, and the minimum price will be increasing to better reflect the amount
