Barriers to Psychological Safety Updated September 2026: we’ve clarified what the archetype percentages and overlap scores describe. Executive Summary This research explores the experiential barriers to speaking up at work: not just structural or cultural factors, but the lived fears
We love to measure stuff, don’t we? Maybe it’s human nature, but we seem to have a strong desire to make the intangible tangible, and we tend (or at least many of us do) to believe in the robustness of
Statistical Process Control and Understanding Variation In a chat with a great client this week, we got talking about different approaches to measurement and metrics. I introduced the concept of Statistical Process Control (SPC), so that’s what this week’s newsletter
Updated September 2026: we’ve corrected the order of events in our account of John Snow and the Broad Street pump, and some details about the workhouse and the brewery. Data Visualisation In the psychsafety.com measurement workshop we cover a lot: research ethics,
If we think about how we can apply sociotechnical theory in practice, we realise that organisational change or technological change will fail if we focus on one component (social or technical) in isolation and to the exclusion of others. We must consider how people are affected by technologies, and likewise, how technologies affect the way people behave.
