Delivering Effective Feedback Training
Power of Effective Feedback Workshop
Duration: from 3 hours to 1 day
Target audience: people with direct line management and delivery responsibility (5-15 participants)
In any team, the ability to give and receive feedback effectively is critical for high performance, growth, and innovation. Yet, the way we deliver feedback can either strengthen psychological safety or undermine it. In this three-hour workshop we take a deep dive into the art and science of feedback, ensuring it becomes a true “tool for good” in your organisation.
Why Focus on Feedback?
Feedback is one of the most powerful levers for personal and professional development. When done right, it fuels continuous improvement, boosts morale, and fosters a culture of openness. When mishandled, it can erode trust and create fear of speaking up. By improving your feedback practices and behaviours, you’ll be well positioned to:
- Maintain and enhance psychological safety within your team.
- Support individual growth and performance.
- Build a strong, collaborative culture aligned with organisational goals.
Who is the Session for?
This workshop is designed for professionals in any industry or role – particularly those with people responsibilities. If you’re a manager, leader, supervisor, mentor, or trainer, you’ll gain immediate, practical tools to help you deliver feedback more constructively and inspire positive change.
If you’re looking for online training for individuals, check out our open online Delivering Effective Feedback training.
What We'll Cover
- Psychological Safety Fundamentals
Understand how feedback dynamics can support or threaten a group’s psychological safety. The Purpose of Feedback
Explore the “why” behind feedback and how it drives both individual and team development.Characteristics of Great Feedback
Learn essential principles for clarity, relevance and impact.Common Traps to Avoid
Unpack pitfalls that can derail even the most well-intentioned feedback.Psychologically Safer Feedback
Explore techniques to increase the likelihood that your message is heard and has a positive impact, without triggering defensiveness.Models and Frameworks
- “I’m OK, You’re OK” and why it matters for building trust.
- The Local Rationality Principle—seeing feedback from others’ perspectives.
- Non-Violent Communication—practical steps for empathy and clarity.
Receiving Feedback Well
Learn how to look after yourself when you’re the recipient of feedback and how to model healthy feedback reception for others, encouraging an environment of mutual respect.Practical Tools and Strategies
Explore methods to integrate feedback into everyday workflows and team rituals.Further Reading and Resources
Continue your learning journey with recommended books, articles, and guides.
Format and Delivery
- Duration: 3 hours (customisable to your needs)
- Participants: 5-15 people for optimal impact
- Location: Delivered online or in-person, anywhere in the world
- Structure: Interactive sessions, practical exercises, and real-world examples tailored to your specific context.
Key Takeaways
By the end of this workshop, you will:
- Gain a New Perspective on the power and potential of feedback as a catalyst for growth.
- Develop Practical Skills for delivering feedback in a psychologically safe way.
- Improve Team Dynamics through techniques that encourage open, honest, and respectful communication.
- Boost Confidence in handling difficult conversations and receiving feedback graciously.
Next Steps and Booking
Ready to transform how your team communicates, learns, and grows? Our Power of Effective Feedback Workshop will equip you with the tools and insights to turn feedback into a positive force within your organisation.
Contact us today to learn more about customising this workshop for your team’s unique challenges and goals. Let’s work together to build a culture where feedback isn’t just given—it’s embraced, valued, and harnessed for enduring success.
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